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Contact us

Questions about a product, or an idea for a custom build? Our office is in Auckland and we work with businesses across New Zealand. Choose the best way to reach us.

Tell us what you need

Start with your workflow, and we will find the right fit

Share what you want to run better or the system you want to replace. We will come back with a clear next step, whether that is a demo of one of our platforms or a scoped custom build.

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FAQ

Contact FAQs

Who should I contact for more information?

For product questions or a quote, use the form below or book a demo. Existing customers can email our support team directly.

What happens after I submit the contact form?

Someone from our team will read your message and reply by email to arrange a demo or a discovery call.

How quickly can I get started?

After a short demo we can usually set up a platform quickly. Custom builds are scoped during discovery, and we will give you a clear timeline before any work starts.

Which industries do you support?

We currently offer platforms for sales and inventory, joinery and manufacturing, and automotive workshops, and we build custom software for other industries.

Can it integrate with the systems we already use?

OrderPilot connects with Xero, Shopify, Trade Me and NZ Post, and Auto Desk connects with Xero. For other systems, tell us what you use and we will advise on the options.

What support do you provide?

You get onboarding, training and ongoing support from a team based in New Zealand, in your time zone.

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Let us get started today

Ready to streamline your operations? Tell us about your business and we will help you find the right fit.

  • Talk to an expert about your workflow and goals
  • See how our platforms connect with tools like Xero, Shopify, NZ Post and Trade Me
  • Find out how businesses like yours run on our platforms

Prefer to reach us directly? info@brilliantflames.com · +64 20 460 1333

Contact our team

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